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1. What are the fees for building permits?

Fees vary depending on the project:

• Double wide: $91.80


• New construction: $0.07 square foot


• Single wide: $51.00

2. When is a permit required?

Permits are required for: building; mobile homes; modular homes; remodeling, electrical, and mechanical work; signs; swimming pools; elevators; and fuel tank removal. A permit must be obtained if building a structure over 150 sq ft and if there are any structural changes.

3. How long does it take to process a permit application and issue a permit?

After approval from the health department or DEQ, the applicant must complete a permit application. This takes approximately 15 – 30 minutes to complete. Upon completion of the application a permit can be issued. A permit usually takes approximately 15 minutes to issue.

4. What are wood stove inspections?

Wood stove inspections are primarily to check for proper clearances from combustible materials and for proper chimney construction.

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1. When should I call 911?

a. When you see fire and/or smoke
b. When you see a motor vehicle accident
c. When you or someone with you is in danger
d. When you see a crime in progress or a crime that has just occurred
e. When you believe an ambulance is needed because someone is injured or ill.
f. When someone is trying to gain access to your residence
g. When someone suspicious is prowling around your house or neighbor's residence

Remember: 9-1-1 is to be used for emergencies only. For non-emergency police, fire, or medical requests, dial (276) 926-1650. For other non-emergencies, consult your telephone directory for the appropriate number for the agency you wish to contact. If you do not have a telephone directory, dial 4-1-1 for directory assistance.

2. When should I not call 911?

a. To request weather reports or road conditions
b. To report power outages and/or phone repairs
c. To ask for directions and/or road names
d. To request you 911 address
i. 911 address are generated at Engineering and Mapping Department and may be reaching by calling (276) 926-6107
e. To request general information regarding a report you filed
f. To report keys locked in vehicles (unless someone is trapped inside)
g. To request an ambulance for the purpose of a non-emergency routine transport (Dr. Appointments)
h. To request general information, including business closing times, Halloween trick or treat times, parade times, etc.

Remember: 9-1-1 is not to be played with! It is for those who truly need it. In all cases, it is vital that you know the address and telephone number you are calling from in order to receive assistance as quickly as possible.

Virginia's penal code calls 911 abuse a "class 1 misdemeanor," which is punishable by up to a year in jail, a $2,500 fine, or both. In fact, in Virginia it's illegal to make false reports of emergencies or disasters by telephone to anyone - public or private - not just the 911 lines.

3. If you do call 911, even by mistake, do not hang up the phone.

a. Dispatchers are trained to get the most important information as quickly as possible to get help on the way to an emergency situation. In an emergency situation, allow the dispatcher to ask you all the questions they need in order to get help there in the timeliest manner before you hang up or leave the phone. If you happen to call by accident, stay on the line until you can tell the dispatcher that you called by accident and there is no emergency. This saves the dispatcher from having to call you back and confirm there is no emergency or possibly sending police with lights and sirens to check your address for an emergency.

4. How will you find my house in an emergency?

a.In an emergency, would the police department, fire department, or ambulance be able in finding your address? Even with all the technology available to us, it does not always help us find where you are. b.To assist emergency responders to find your house more easily, Post your address clearly and prominently at your entrance and on your home. c.Posting your 9-1-1 address at the driveway entrance and on your home will alleviate any confusion as to whether emergency responders have the correct location. Try using something reflective or illuminated so that it can be seen in the evening as well as during the day. d.Do not assume since your mailbox is marked you have posted your address, mailboxes are not always at the entrance of a driveway and usually are not marked clearly on both sides. Always report missing street signs to the Engineering and Mapping Department at (276) 926-6107 these not only help others find your home but are essential to emergency response personnel.

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1. What is my 9-1-1 physical address?

Please call (276) 926-6107 to obtain this information.

2. Who do I contact to report a road sign down or missing?

Please call (276) 926-6107 to report this information. You can also report it online using our request tracker service.

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1. Where is Dickenson County?

Dickenson is located in far Southwestern Virginia near the Kentucky state line.

2. What are the hours of the Industrial Development Authority of Dickenson County, Virginia (IDA) and where is the main office located?

The DCIDA offices are open 8:30 am to 4:30 pm Monday through Friday. The IDA office is located at 1019 Happy Valley Drive, Clintwood, Virginia 24228, near the intersection of Route 83.

3. How can I contact the IDA?

The main phone number is (276) 926-1699. Our fax number is (276) 926-1649. You can also contact us via email.

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1. What information do I need to provide when filing a petition for child custody / visitation?

We need the child’s full name, date of birth, social security number (if known), and address. We also need the same information for both parents and guardian (if applicable).

2. The other parent of my child has filed a petition for custody / visitation. I would like to have custody or visitation also. Do I need to file my own petition?

You do not have to file a petition also. Only one party needs to file. The judge can consider granting custody or visitation to either of the parties; however, if you so choose, you may also file.

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1. How do I contact a city/county department?

Visit the Staff Directory to find all department and staff contact information.

2. Where can I find the answers to my frequently asked questions?

Use the FAQs module to easily find answers to the questions you ask the most.

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1. How much does it cost for a water meter installation?

It costs $150 as a security deposit and $1000 for the meter installation.

2. How much is a reconnect fee?

The reconnect fee is $50.

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1. How do I get an official birth or death certificate?

Go to the Office of Vital Records for complete instructions and forms on obtaining birth and death certificates.

2. Can I see the restaurant inspection results for restaurants in my area?

Yes, you can find restaurant inspection results for all establishments inspected by the Virginia Department of Health at their Office of Environmental Health Services Food Safety website.

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1. How do I speak with an officer after office hours?

If it is not an emergency, dial (276) 926-1650, non-emergency dispatch. They will have an officer return your call as soon as one is available. If it is an emergency, dial 911.

2. How do I speak with a magistrate?

Call (276) 926-1640. If no answer dial (276) 926-1650 and the dispatcher will give you a number where a magistrate is on duty.

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1. Where is your office located?

Our office is located at:
120 Clover St.
Clintwood, VA 24228.

2. What are the hours of operation?

We are open Monday through Friday from 8:00 am to 4:30 pm. We are closed for all state holidays and occasionally closed in observance of a county holiday.

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1. What is there to do in Dickenson County?

Visit our office at 194 Clintwood Main Street, Clintwood, Virginia 24228 to obtain our brochure and have us tell you of many new outdoor adventures we have to offer in the county.

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1. Where can I register to vote?

Registering to vote is a uniform procedure statewide. You must complete a Virginia Voter Registration Application or a National Voter Registration Application. Forms are accepted in person, by mail, or online. You may also download the proper form from the state forms website and mail it. Once your application is processed , you will be mailed a voter notice which tells you where to vote on election day. Registering to Vote

2. How do I operate the optical scan voting machines?

Click here for instructions: Optical scan voting machine instructions